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Part 2: What You Can Expect as a Nexera Customer
January 3, 2024

Part 1: What You Can Expect as a Nexera Customer
December 14, 2023

Overview – What You Can Expect as a Nexera Customer
November 15, 2023

Other People’s Money
July 7, 2023

Is your Hold for Parts number above 12%? Brace yourself. That number is costing your dealership.
July 7, 2023

If You Track One Metric For Your Service Team, It Should Be This One
July 7, 2023

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Overview - What You Can Expect as a Nexera Customer
Overview: A Total Solution Nexera is in the business of helping dealerships, MSP/MPS providers, and manufacturers enhance service department operations. With more than three decades of experience in the industry, we have a deep understanding of the challenges and needs
Other People’s Money
As a business owner, you’d like to think that employees spend your money as if it were theirs. Especially in the imaging channel where parts, supplies, and field service operations are the main determining factors in your overall profit. “Other
Is your Hold for Parts number above 12%? Brace yourself. That number is costing your dealership.
In a typical month, BEI Services monitors over 800,000 service calls, performed by 14,000+ technicians. One statistic we watch closely is the percentage of calls a service team cannot complete because they don’t have the right part. That’s right, the
If You Track One Metric For Your Service Team, It Should Be This One
Most office imaging owners and senior managers have a difficult time answering this question: is your service team efficient? Most dealers feel their team is competent, and their service technicians go “above and beyond” for the customers, but answering the
NEXERA + Ed McLaughlin
Is your website designed to help keep you in business?
Business owners may be forgiven for questioning whether websites are on a path towards obsolescence as users increasingly move to mobile devices for accessing content. When this trend to mobile is combined with the ever-increasing popularity of cloud-based apps designed
Why are we concerned about your online presence?
You may have noticed we recently published a blog titled "Is your website designed to help keep you in business?".  This was the first in a series of posts designed to help you better understand why it's so important for
How do I improve my search result rankings?
We have previously argued that a company website is the foundation for its online presence and, without an online presence, it is destined to disappear from view. Make no mistake, by disappear from view we mean, ultimately, it's going out
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