Discover How Top-Performing Dealerships Increase Service Margins Through Effective Technician Coaching
Are your technicians operating at peak efficiency? Our data shows that most service departments are leaving significant revenue on the table due to inadequate coaching practices.
FREE WHITE PAPER: “Technician Coaching Best Practices”
In this comprehensive white paper, backed by real-world data and proven methodologies, you’ll discover:
The shocking performance gap between coaching and non-coaching dealerships (hint: it’s much larger than you think)
How simple coaching techniques can recover 90+ minutes of productive technician time every day
Why coached technicians complete 30 more service calls per month on average
How proper coaching leads to a 5% reduction in parts costs per service call
Step-by-step framework for implementing an effective coaching program that technicians actually embrace
THE NUMBERS DON’T LIE
Our research reveals that dealerships using proper coaching techniques:
Achieve 56% first call effectiveness just 34% for non-coaching dealerships
Reduce customer callbacks by 12%
Complete the same number of calls with 7 technicians that would require 10 technicians at non-coaching dealerships
WHO SHOULD DOWNLOAD THIS WHITE PAPER?
Service Managers seeking to improve department profitability
Dealership Owners looking to maximize return on technician investment
Service Team Leaders responsible for technician performance
Operations Directors focused on increasing service efficiency
