Build your business with us

NEXERA is made up of a group of skilled professionals dedicated to serving the Office Automation Industry. As the only service-analytics driven solutions provider in the industry, we work exclusively within the channel and are dedicated to making our clients the most successful organizations they can be. From raw data to business intelligence to the implementation of best business practices specific to each individual business, NEXERA offers not just advisors, but implementers of projects and policies, while delivering the employee training necessary for a business to grow.

Read More  Learn About the BSC Merger

 

Testimonials

After we implemented the BEI Services solutions, we’ve increased our First Call Effectiveness by 17%, reducing callbacks 8% and hold for parts returns 9%. As of today, we have increased our serial count over 18% while decreasing our average monthly parts spend by almost 35%, saving us more than $12,000 every month. The solutions BEI offers have made a tremendous difference in our service department, saving us both time and money, while increasing customer satisfaction.

Ann Gilley – CFO

 

Ed and Ed

NEXERA’s iDaaS brings big data analytics and science to predicting cost and profit in a simple to use program.  The world is changing to a consumption model and print is no different.  If you are planning to implement a no meter billing program you have to use this tool.

– Steve Gau, President Copier Division

Marco

Utilizing BEI’s territory solutions provides a systematic approach to creating and managing effective territories for my Technicians, establishing car stocks quickly and easily, resulting in increased first call effectiveness, profitability, and overall customer satisfaction.

Chris Watson

Thermocopy

We have partnered with BEI services for over 15 years. BEI is always listening to what their partners are looking for to improve their service departments. The territory mapping tool is a powerful tool. We service multiple manufacturers and this gives us the ability to assign a territory to a technician based on his capabilities but also set up a car stock for maximum productivity. The dealer stat page is another tool we use. With this tool, we can focus on those customers and their equipment and improve our partnership with them.

With BEI we are always finding our opportunities to improve our service department and our customer service with our clients.

Dale Scheuerman – Director of Service

All Copy Products

With BSC, you have unlimited access for one monthly fee. That access is to staff who are experienced and knowledgeable in our industry. There are a lot of other people may be in the industry, but they don’t really know what they are doing. BSC has the experience and knowledge to deliver turnkey solutions with staff with diversified skills who work within all areas of our business.

Tom Rizk – President

Coastal Copy, Inc.

Test Drive NEXERA Services For Two Weeks

NEXERA is so confident that our solutions will pay for themselves we offer a no obligation evaluation of your service and parts operations.

COMPREHENSIVE INSIGHT EVALUATION